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QuickBooks Error PS077: Causes and Troubleshooting Methods

QuickBooks is a one-stop solution to make your financial planning better, as it plays many roles including bookkeeping, financial records, online banking, and many more.
QuickBooks being a software like every other, faces some bugs and errors as well. QuickBooks Error PS077 which causes trouble while downloading the latest payroll updates is one of the most common errors that this software faces. The error message displayed usually reads: “QuickBooks is having trouble installing payroll tax table update PS077.” This error causes you to access the latest payroll tax tables, resulting in inaccurate calculations and reporting.

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Causes of QuickBooks Error PS077

Every error has different reasons, let’s know the reasons for QuickBooks Error PS077.

  • Incomplete or damaged installation of QuickBooks software.
  • Issues with the company file or payroll data.
  • An outdated version of QuickBooks.
  • A problem with the Payroll subscription or billing.
  • System conflicts due to third-party applications.
  • Windows operating system issues.

Now that we understand the possible causes let’s move on to troubleshooting the QuickBooks Error PS077.

Troubleshooting of QuickBooks Error PS077

Here are some effective solutions to resolve QuickBooks Error PS077:

Solution 1: Update QuickBooks to the Latest Version

Make sure you have the most up-to-date QuickBooks version. If not, update your software to the latest release, as it often contains bug fixes and error patches.

Solution 2: Verify Payroll Subscription

Verify Payroll Subscription is a common solution i.e., Make sure your payroll subscription is active and up to date, If it is not then update it.
To Check your Subscription status:

  • Go to the “Employees” menu.
  • Go to My Payroll Service and click on Account/Billing Information to check if you’re a subscriber.

Solution 3: Reset QuickBooks Updates

Reset your QuickBooks update settings that can help you to resolve payroll updates-related issues. To Reset your settings:

  • Go to the “Help” menu.
  • Choose “Update QuickBooks”.
  • Then click on “Update Now.”

After the update is complete, select “Reset Update” and then “Get Updates” to reinstall your latest updates.

Solution 4: Manually Download and Install Payroll Updates

If the above solutions are not working after updating, you can try manually downloading and installing the latest payroll updates. To download the relevant version, visit the official QuickBooks website, search for the relevant updates according to your version, and simply follow the installation instructions.

Solution 5: Renaming the Paysub.ini File

Renaming your file also solves this error. To try this solution, Close all the tabs related to QuickBooks and navigate to the folder where the paysub.ini file is placed. Rename the file to paysub.old.ini, and then reopen QuickBooks to check whether the error is solved or not.

Solution 6: Running QuickBooks in Safe Mode

If you’re having trouble with any third-party apps that aren’t compatible with QuickBooks, using Safe Mode can help you troubleshoot. Press and hold the “Ctrl” key while double-clicking the QuickBooks icon to open it in Safe Mode.

Solution 7: Check for Windows Updates

Ensure that the Windows operating system is properly maintained. Go to “Settings” > “Update & Security” > “Windows Update” and install any pending updates.

Solution 8: Update Your Tax Table

An outdated tax table is a common cause of QuickBooks Error PS077. To update your tax table, follow these steps:

  • Close QuickBooks and reopen it with administrative rights.
  • If you want to get payroll updates, just head to the Employees tab and click on “Get payroll updates.”
  • To download the entire update, click on it and then click on “Update”.
  • Once the update is complete, restart QuickBooks and check if the error is resolved.

Solution 9: Check Your Billing Information

Incorrect billing details can also lead to QuickBooks Error code PS077. Verify your billing information to ensure it is accurate:

  • To get the whole update, just click on it, then click on the “Update” button.
  • Choose “Manage Service Key” and then “Edit.”
  • Review your billing details carefully and make any necessary corrections.

Solution 10: Disabling User Account Control (UAC)

User Account Control can sometimes interfere with QuickBooks operations. Temporarily disabling it might resolve the QuickBooksd PS077 error. Here’s how:

  • Press Windows + R to open the Run dialog box.
  • Type “Control Panel” and hit Enter.
  • Navigate to the “User Accounts” menu and select “User Accounts” once again.
  • Click on “Change User Account Control settings.”
  • Click the “Never Notify” button at the bottom of the screen and click OK.
  • To confirm that the error has been resolved, restart the computer.

Read Also- Get Rid of QuickBooks Error 40001 in minutes.

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Prevention of QuickBooks Error PS077

While troubleshooting is essential, preventing the error in the first place is even better. Here are some tips to prevent QuickBooks Error PS077:

Regularly Update QuickBooks:
Always keep your QuickBooks software up to date to ensure you have the latest patches and fixes.

Ensure Stable Internet Connection:
A stable internet connection is crucial for successful payroll updates. Avoid interruptions during the update process.

Maintain Proper System Requirements:
Make sure that your system meets the minimum requirements to run QuickBooks smoothly.

Keep Payroll Subscription Active:
Maintain an active and valid payroll subscription to access the latest tax tables and updates.

Regular Backup:
Create regular backups of your QuickBooks company file to safeguard your data in case of any unexpected errors.

Avoid Manual Payroll Updates:
Let QuickBooks handle payroll updates automatically, as manual interventions can lead to errors.


QuickBooks Error PS077 can be a frustrating error while trying to update payroll in QuickBooks. However, with the right approach and understanding of the issue, it can be resolved efficiently. This article provided a comprehensive guide to help you troubleshoot and fix QuickBooks Error PS077 effectively. Always ensure you are using the latest version of QuickBooks and maintain a stable internet connection for smooth updates.
Remember, if you encounter difficulties in resolving the error, do not hesitate to seek assistance from QuickBooks support or certified ProAdvisors. With perseverance and the right resources, you can overcome QuickBooks Error PS077 and optimize your payroll management experience.

Read Also- How to Troubleshoot QuickBooks Error 323?

Frequently Asked Questions (FAQs)

Q: What does QuickBooks Error PS077 mean?
A: QuickBooks Error PS077 occurs when there are issues with downloading payroll tax table updates.

Q: How can I update QuickBooks to the latest version?
A: You can update QuickBooks by going to the “Help” menu and selecting “Update QuickBooks.”

Q: Can I manually install payroll updates in QuickBooks?
A: Yes, you can manually download and install payroll updates from the official QuickBooks website.

Q: What should I do if QuickBooks is not updating automatically?
A: You can try resetting QuickBooks updates and then reinstalling the latest updates.

Q: How can I run QuickBooks in Safe Mode?
A: Press and hold the “Ctrl” key while double-clicking the QuickBooks icon to open it in Safe Mode.

Q: Is it essential to seek expert support for QuickBooks PS077 error resolution?
A: If you have followed the troubleshooting steps and the error persists, seeking expert support from QuickBooks professionals is recommended.

Q: How do I check my payroll subscription status in QuickBooks?
A: To check your payroll subscription status in QuickBooks, go to the “Employees” menu, select “My Payroll Service,” and then click “Manage Service Key.” You’ll see your subscription status in the next window.

Q: Can an outdated QuickBooks software cause QuickBooks Error PS077?
A: Yes, using an outdated version of QuickBooks can cause compatibility issues and result in Error PS077. Make sure to keep your software up to date to avoid such errors.

Q: Why is it essential to have a stable internet connection for QuickBooks updates?
A: QuickBooks requires a stable internet connection to download and install updates, including tax table updates. Poor or interrupted internet connectivity can lead to errors during the update process.


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